https://deadcityrecords.bigcartel.com/admin/design#

Shipping and Payment Information

What forms of payment do you accept?

We accept all major credit cards including Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. We also accept money orders via postal mail (see below for more info on money orders).



How secure is this store?


This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. You can sign onto paypal as a guest and securely pay with a credit card. Although if you already have a PayPal account you may use it.


Can I pay the "old school" way and mail in a check or money order?

A money order -yes. If you can not pay with a credit card or send the funds via paypal then you may mail in a postal money order for the items you wish to purchase. Please send us this request through the contact form so we can tell you where to send the money order. Also note the items you want (list sizes) and we will calculate postage and total cost. Sorry, but we do not take personal checks.


How much does shipping cost?

Shipping will vary on each order. Please continue to "checkout" once you have the items you'd like to order in your cart, paypal will calculate the required shipping amount once you have entered your address or logged into paypal.

When will my order be shipped?

Orders are usually shipped the day after the order was placed. Orders placed over the weekend ship on Monday.

How long will it take to get my order?

All orders are shipped by United States Postal Service First Class or Priority Mail depending on weight. Most USA orders are received by you (the customer) in 2 to 5 business days, but could take as much as two weeks. If you have not received your order after two weeks, please send us an email. All overseas orders shipping to a location OUTSIDE the USA will be shipped airmail.


Returned Mail Policy

Make sure your Credit Card & Paypal accounts have the correct shipping address listed. If you do NOT have the correct shipping address listed with your order and your package is returned to us then YOU will have to cover the postage costs to have the item resent.